Reputation Management

Easily manage your website information, social media listings, and safeguard your brand reputation from one simple to use interactive dashboard.

It’s more important than ever to make sure your business’s online presence is strong and accurate. But, between social media, search engines, and review sites, there simply isn’t enough time in the day to monitor all of these platforms yourself. Running the day-to-day operations of your business is a 24/7 job.

PractiView is an interactive online dashboard that enables you to be as competitive as possible in your local marketplace and empowers you to take control of your digital brand identity. Practiview detects and analyzes billions of online data points, instantly alerting you to potentially business-ending hazards.

  • Detect: PractiView works 24/7 to uncover negative online reviews, incorrect business information, market changes, competitive threats, and cyber-security lapses.
  • Analyze: Every threat is analyzed and assessed for potential business impact to filter out false alarms and ensure delivery only of the alerts that require attention.
  • Alert: Actionable alerts are sent to you immediately with guidance for addressing the issue.

Protecting You from the Most Damaging Threats to Your Business

Website Listings

PractiView ensures your business information is accurate so customers can find you when they search online. Incorrect phone numbers, wrong addresses, and inaccurate hours of operation all add up to missed opportunities to get customers.

Claim and manage all your business’ internet listings from this easy to use digital dashboard.  Company phone number, street address, hours of operation, and marketing promotions are always up-to-date on Google, Yelp, Facebook, etc. using this simple reporting tool. With FIS Practiview, you can instantly know when you get a bad review, your business listing is incorrect, or your website is down. FIS Practiview provides everything you need to help ensure your online listings are consistent and current – without having to take the time to manually log-in to check each site separately.

  • Listing Accuracy
    • Platform will instantly identify missing and inaccurate listings
    • Easily see where you need to add and correct business listings
  • Listing Optimization
    • Include store hours so customers know when you are open
  • Duplicates
    • Duplicate listings create big problems for search engines and businesses
    • Immediately identify duplicate listings to help you report and remove them from the web
  • Claim Listings
    • Protect listings from changes by malicious 3rd parties or competitors

Online Reputation

Reputational harm is the costliest threat to small businesses. (The Hartford) Small businesses are increasingly secure against physical threats thanks to high-tech security solutions and insurance. However, they are highly exposed to online threats that are becoming pervasive, have a much greater effect on revenue than even burglary or fire, and create a high risk of business-ending events.

In today’s digital marketplace, your reviews are your best marketing tool. A successful online presence requires constant monitoring and interactive responses.  With FIS’ PractiView you can quickly and easily respond to customer reviews on Yelp, Instagram, Twitter, etc. Studies founnd that 87% of customers won’t even consider a business with a low business rating. A fast response with a simple apology with a coupon offer to a recent customer problem or a thank you for your business” will go a long way with growing your customer relationships and trust.

Social Media

Don’t skip participating in social media campaigns, simply because they are difficult and time-consuming to manage.  Enjoy the benefits of increased sales and enhanced customer loyalty with an interactive social media presence. PractiView provides your business the tools you need to efficiently and effortlessly manage, analyze, schedule and edit all of your social media campaigns directly from a single location.

  • Engagement
    • Grow and engage your social media followers
    • Manage all your social networks and schedule messages for future publishing on Facebook and Twitter from one place
  • Analytics
    • Get an in-depth view of how well your social media efforts are being received, so you can run with what’s working or change directions
    • Get in-depth insights into how your social campaigns are driving traffic to your website
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