cc

Basics of Card Acceptance

Merchant Intelligence Center (MIC)

MIC (www.merchantintel.com/mic) delivers an informative dashboard with a clear summary of volume, transaction data, keyed percentages, and approvals as recent as the previous processing day. In addition, it includes a built-in PCI component where you can easily complete your PCI Self-Assessment Questionnaire (SAQ) and perform any necessary scans – making PCI compliance quick and simple.

Video – MIC Overview
Video – MIC Dashboard
Video – MIC: Logging In
Video – MIC: Merchant Profile

Merchant Welcome Kit

In addition to the terminal Quick Reference Guide (QRG), terminal sticker and Card Brand decals, our Merchant Welcome Kit accompanies your point-of-sale shipment, when applicable, and provides the introduction to what you need in order to get started. Also refer to our Card Processing Reference Guide, and PCI Compliance and EMV Payments Guide posted here to the MRC for the latest information on those important topics.

Card Processing Reference Guide

Your Card Processing Reference Guide gives details about support, card acceptance policies, authorizations and loss prevention. It also helps you understand program expenses and how to read your monthly statement.

PCI Compliance and EMV Payments Guide

Your PCI Compliance and EMV Payments Guide provides answers to commonly asked Payment Card Industry (PCI) questions and covers some EMV basics. The Card Brands require you to secure sensitive cardholder information through PCI compliance – read the guide thoroughly to learn how to achieve compliance and avoid costly PCI Non-compliance fees.

Data Integrity Requirements

To ensure accurate reporting and consumer confidence, the Card Brands monitor transaction records for accuracy and integrity at the various steps of the transaction cycle. Review the Data Integrity Requirments Reference for more information.

Merchant Tax Reporting

Each year, IRS Tax reporting is required. The Merchant Tax Reporting Guide provides information about the IRS requirements and FIS procedures in place to meet those requirements.

Website Requirements

Having a website for your business can expand your customer reach and visibility in the market. Take time to review the Website Requirments for Merchants information to make sure your website is in line with the compliance expectations.

security

Managing Risk and Combatting Fraud

PCI Security Standards Council

The PCI Security Standards Council is a global forum focused on security standards for account data protection. Visit their website any time for the latest information.

PCI Compliance and EMV Payments Guide

Your PCI Compliance and EMV Payments Guide provides answers to commonly asked Payment Card Industry (PCI) questions and covers some EMV basics. The Card Brands require you to secure sensitive cardholder information through PCI compliance – read the guide thoroughly to learn how to achieve compliance and avoid costly PCI Non-compliance fees.

Fraud Prevention

The Best Practices for Fraud Prevention document is available for your review to give you insight to some possible warning signs.

Dispute Management

The chargeback process begins when a cardholder disputes a transaction on their card statement. The following documents from Visa and Mastercard provide important guidelines for merchants.

Visa – Chargeback Management Guidelines for Visa Merchants

Mastercard – Chargeback Guide

Case Studies

The Case Studies review actual, documented instances of fraud and review what took place, how it took place, and lessons learned to help businesses protect themselves.

Merchant Data Breach Case Study
Credit Injection Fraud Case Study
Gift Card Case Study

biz

Maximizing Your Business

Gift Cards

Our gift card program is a revenue-generator that enables you to build your business and improve cash flow.

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Loyalty Programs

Our loyalty program offers a range of opportunities! Electronic coupons, swipe-and-win events, fundraisers and direct mail campaigns are just a few of the elevating options available.

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FIS PractiView - Reputation Management

FIS PractiView enables you to easily manage the three most important components of digital marketing – online listings, reputation management and social media.

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FIS Recruiting Manager - Employee Recruiting

FIS Recruiting Manager is a powerful online tool that you can leverage to streamline essential components of your employee-hiring process. 

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