Services & Support

QUESTIONS?

We are ready to help.

FIS’ exceptionally qualified client service teams capitalize on the latest and most sophisticated tools available to efficiency support our customers. Our robust service offering includes technology support systems, client services, terminal setup assistance, training, and 24/7/365 toll-free help desk support.

New Merchant Inquiries
Get Started Form
merchant.sales@fisglobal.com

Merchant Client Relations
800.552.5828
merchantchange@fisglobal.com

Valutec Client Relations
888.381.8258

Certegy Client Relations
800.237.7506
merchant.solutions@fisglobal.com

Terminal Help Desk Support
800.552.8227

Financial Institution Client Relations
800.252.2509

Partnership Support
Partner Resource Center
partnersupport@fisglobal.com

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We are a part of your team

No one can match the level of support FIS provides its clients. We champion our clients every step of the way to help you achieve your goals.

support

24/7 Support

Deliver a seamless experience with technical expertise and in-depth training.

reports

Robust Reporting

Next day, consolidated, deep analytic capabilities.

consultant

Consultative Approach

Expertise, guidance, and support whether you are adopting a new product or navigating through regulatory concerns.

Contact Us

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